Policy
Privacy Policy
This policy explains how Cun collects, uses, stores, and protects information when you use our mobile app, website, and related services.
Information we collect
- Account information, such as email address, nickname, login status, and account identifiers.
- User content, such as prompts, generated outputs, uploaded media, feedback, and reports you submit.
- Usage information, such as feature interactions, model usage records, credits, and transaction records.
- Device and diagnostics information, such as app version, device model, operating system, crash logs, and security events.
How we use information
- To provide AI chat, image, video, voice, template market, and works management features.
- To authenticate accounts, protect service security, prevent abuse, and process support requests.
- To calculate usage, maintain credit records, troubleshoot failures, and improve product quality.
- To comply with applicable legal, safety, and platform policy obligations.
Third-party services
We may use trusted service providers for cloud infrastructure, AI model processing, security verification, crash reporting, analytics, payment processing, and customer support. These providers process information only as needed to support Cun services.
Data retention and deletion
We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and protect safety. You may request account and associated data deletion through our account deletion page.
Account deletion request page: Account Deletion Request
Contact us
If you have privacy questions or requests, contact us at cunciyun@gmail.com.
Company: 深圳市词云互动科技有限公司
ICP: 粤ICP备2026034980号-2